Patient support
You do not have to navigate the next step alone.
If cancer-related care is being delayed by financial hardship or a practical barrier, start here.
Request assistance
Before you apply
Applications are assessed according to need, available funding, documentation and whether CFC can safely facilitate the requested support. Assistance is not guaranteed and CFC does not replace medical advice or emergency services.
- Patient identification and contact details
- Medical referral or supporting clinical documentation
- Description and quotation for the support required
- Relevant financial or social-work information
- Consent to verify the request with providers
CFC does not cover medical-aid co-payments, benefit shortfalls, excesses, depleted medical-aid benefits, or the cost of cancer-related drugs and medication. Our limited funding is reserved for approved support services where no suitable medical-aid or alternative funding pathway is available.
Start your confidential request
Email our support team with the subject “Patient Assistance Request”. Do not send sensitive medical records over social media.
Email the support team Or call 031 271 3671If this is an emergency
CFC is not an emergency medical service. If someone is in immediate danger or experiencing a medical emergency, contact emergency services or go to the nearest emergency department.
The next step can change everything